WHO DRILLS FIRST?
The search for A.I. that drives Automated Consultancy.
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“Jan van de Poll has been a strong advocate for the use of AI and data-driven approaches in management for many years. In this book he pushes the envelope.
Jan not only gathers his extensive experience in this field, but also shows how broadly applicable his ideas are and how many
organizations can benefit from new ways of working.
Read and be inspired.”
“For the last ten years we anticipated a drastic change in the operating model of consultants, yet is was all talk and little walk. This book provides a significant building block which will create the tipping point we’ve all been waiting for.”
“If you’re a consultant, you should expect to increasingly find yourself competing for contracts against competitors who have embraced the automated consultancy mindset—be they new businesses built around this concept from the bottom-up, or established firms that have been able to overcome institutional inertia and move with the times.
And you may well find that those competitors are able to offer clients richer, more far-reaching insights or services delivered at a much lower cost; or in some cases, both.”
(Quote of an editorial about Dr. Jan van de Poll by Source Global Resource, March 2020)
Data is the new oil. So, who drills first?
Data is the new oil.
So, who drills first?
Advising corporations about digital transformation while remaining one of the
most under-automated industries themselves.
A business model built on friction. With an abundance of sticky notes & flipcharts and a lack of urgency. Oh, the joy of billing by the hour!
ABOUT BIG TECH
In a real hurry to dominate every organization, household, and individual with their technology. Driving the world economy to be essentially friction-free. Where doing business online is the default , algorithms are eaten for breakfast and where the mobile is the chosen device.
HOW TO DRILL?
For grabs: the patterns and predictions of automated consultancy, For the Big-4, the way to lock-in their clients and expand their markets. For Big Tech, a necessity to maintain their growth curve. It’s the ultimate competitive advantage. Who gets it, guards it!
Consultancy Customer Journey
Before automated consultancy, the traditional customer (or client) journey consisted of a client Call, a client visit with a lot of Rhetorical questions (“Would you like to improve?”), then an Examination of available data (usually a round of interviews) followed by a lot of Excel work resulting in a PowerPoint presentation to the board. Add this up, and you get the C.R.E.E.P. client journey.
The possibilities to create your client journey using automated consultancy are endless. So, to see the forest from the trees, this poster shows three different journeys using some of the technology discussed in “Who Drills First?”. Three journeys that foster an increased level of client intimacy.
These three journeys we call ”Learn,” “Like,” and “Love.”